“We loved working with the Fireplace Factory from beginning to end. Everyone we dealt with along the way, from the sales people in the showroom, to the guys who installed our fireplace, and the guys that came to turn the unit on, was very professional, courteous and easy to work with. Our screen had an issue, and the glass rocks that came with the unit weren’t the ones we ordered, but they quickly rectified the issues with no hassle. Cant wait to use the fireplace once the weather cools off! Thank you all again!”

“I might have been the most difficult client and I’ve already apologized because I should have had more faith that the guys at the Fireplace Factory in Bellmore would do the amazing job they promised. Their patience and thoroughness was more than should have been called for and they went well beyond to make sure I was happy. I will be using them again and would recommend them highly to anyone considering fireplace conversion and the creation of a new mantle with marble surround. Appreciate it!”

“I just had a pellet stove installed in my sunroom and The Fireplace Factory did an outstanding job. It was a room that I could only enjoy in the spring and summer but now it will be used all year round. The installers were professional and ensured that the unit was installed perfectly. Mike, the owner, even took time out of his day to come and show me how to use it which meant a lot. Great job all around and I highly recommend this company.”

“Very knowledgeable and helpful staff
Walked us through the entire process patiently answering all of our questions. The place to go for your fireplace and outdoor kitchen.”